How’s that?

A website feedback tool your clients can actually use

Click any button, heading or sentence on a live page and leave a comment. Each one arrives with a screenshot, the page address, browser and screen size, so nobody has to ask “which bit?”

Start free Every feature for 14 days, then pick a plan or stay on Free. No card needed.
Works on password-protected staging Clients comment without an account
staging.ambridge-physio.example
Password protected
TreatmentsPricesOur teamContact

Back to running, without the guesswork.

Sports injury clinic by Ambridge village green. Same-week appointments, evenings until 8pm.

Book an appointment
Initial assessment£55
Follow-up£45
Sports massage£50

Try it: click anything on this page to leave a comment. The clinic and names are made up.

The same feedback, two ways

On the left, a typical feedback email. On the right, the same notes left by clicking the page.

Re: Re: Fwd: website v3 FINAL (2)
Claire Hughes <[email protected]>
to me, Sam, Priya

Hi both, a few things from me and Dave

- the button at the top looks wrong on my phone
- can the green be a bit more green?
- prices are out of date
- the about page doesn’t feel right
- Dave says the menu “jumps” when you scroll, not sure which page

Screenshot attached (sorry it’s a photo of the screen)

C

IMG_4471.jpg 3.2 MB
Claire Hughes

This wraps onto two lines on my phone and looks squashed.

button “Book an appointment” on /, 390×844, Safari 18, iOS
Claire Hughes

This went up to £60 in September.

text “£55” on /prices, 390×844, Safari 18, iOS
Dave Wells

Menu jumps down about an inch when I start scrolling.

nav on /treatments/knee, 1366×768, Edge 141, Windows
staging.client.exampleBehind a password or Basic Auth
localhost:3000Your own machine, before anything is deployed
intranet.corp.localOnly reachable on the VPN
app.bank.exampleStrict security headers that block iframes and proxies

Get feedback before the site goes live

Staging behind a password, a build on localhost, an intranet on the VPN. If your reviewer can open it in their browser, they can comment on it.

The How’s that? extension works inside the reviewer’s own browser session, so there’s nothing to deploy, no snippet to add and no IP allowlist. Proxy-based tools fetch your page from their own servers, which can’t get past a password or a VPN.

How it works on staging, localhost and VPN sites

Clients who won’t install anything can use a review link instead. That route goes through our servers, so it only works on sites we can reach.

What comes with every comment

The reviewer types one sentence. You get everything you’d otherwise have to ask for.

The element
Stored several ways, so the pin finds its button or sentence again after classes change or the copy is edited. If it can’t, the comment is listed for you to re-attach. None go missing.
A screenshot
Taken by the browser itself, so it shows exactly what the reviewer saw. Password fields are blacked out before upload.
Page, browser and screen
/prices, Safari 18 on iOS, 390×844. Enough to reproduce it first time.
Claire Hughes Open

This wraps onto two lines on my phone and looks squashed.

button “Book an appointment” on /, 390×844, Safari 18, iOS, review link

Your client does three things

No account to create, nothing to install, no training call.

  1. Opens the link you sent

    The review link opens their site with a comment bar along the side.

  2. Clicks what they mean

    A heading, an image, a price, a word in a paragraph. The four corners show exactly what’s selected.

  3. Says what’s wrong

    They type a sentence and press Comment. You get a notification and a pinned thread you can reply to.

Teammates use the browser extension instead, which also reaches staging behind a password, localhost and VPN-only sites.

Feedback goes where the work happens

Comments stay in How’s that? as threads you can reply to and resolve. You can also send them on.

Linear

Turn a comment into a Linear issue with the screenshot, element and browser details attached, or link an existing one. Replies sync both ways, and closing the issue resolves the comment.

ENG-142 “Book an appointment” wraps on iPhone Done

Your coding agent

Claude Code and other MCP clients can sign in, read open comments with their screenshots, fix the code and reply in the same thread your client sees. They can reply and resolve, but can’t pin new comments or change what anyone wrote. You can revoke access at any time.

> fix the open feedback on ambridge-physio.example
howsthat · list_annotations  2 annotations.
howsthat · get_annotation 1  button “Book an appointment”, 390×844 Safari
  Edited src/components/Hero.astro
howsthat · reply 1           Reply added.

How agent access works

In-house teams: launch reviews and UAT

Product, marketing and QA can review a release on staging with the browser details attached. Password fields are blacked out in screenshots, and there’s a data processing agreement on every paid plan.

Freelancers

Solo is $19 a month for one person with unlimited clients. If you only have one site in review at a time, the Free plan may be all you need.

Priced by team size. Guests are always free.

Every paid plan includes every feature, Linear sync and agent access. We never charge for comments, pages or client guests, and your price stays the same for as long as you stay on your plan.

Solo

$19 a month
or $190 a year
  • 1 member
  • Unlimited projects and guests
  • Linear sync and agent access
Start free

Team Best for most agencies

$49 a month
or $490 a year
  • 10 members
  • Unlimited projects and guests
  • Linear sync and agent access
Start free

Agency

$99 a month
or $990 a year
  • Unlimited members
  • Everything in Team
  • Priority support
Start free

Free plan: 1 member and 1 active project, with unlimited guests. Full pricing, with prices in pounds, euros or dollars.

I built How’s that? after the feedback tool we paid for couldn’t open our password-protected staging site. It runs in your own browser so that can’t happen, and it’s priced so a small studio doesn’t have to think twice about it.

If something doesn’t work for you, email me and I’ll answer.

Mark Rawson Founder, [email protected]

Questions people ask first

Does anything need adding to my website?

No. There’s no script or snippet to install, and nothing on your site changes. Reviewers comment through the browser extension, which runs in their own browser. If you want parts of a page blacked out in screenshots, you can optionally add a data-annotate-mask attribute to them.

Which browsers does it work in?

The extension runs in Chrome and Edge. Anyone on Safari, or on a phone, can comment through a review link.

What can the extension see?

It only switches on for sites you’ve added to a project. On those sites it reads the page to place pins and take screenshots when someone leaves a comment. It doesn’t record browsing history or anything on other sites.

Who handles our data?

We do, with a small number of service providers such as Microsoft Azure for file storage. The privacy notice lists every one, and paid plans include a data processing agreement. You can also export any project’s comments and threads as JSON from its settings.

What happens after 14 days?

We remind you a few days before. If you don’t pick a plan, your workspace moves to the Free plan: your most recent project stays active, the others are archived: still readable and exportable, but closed to new comments until you upgrade. Nothing is deleted and nothing is charged.

Clients point at the thing. You fix the thing.

Start free No card needed.
Book online
Sam at Northlight

Shortened it to “Book online” so it fits on one line. How’s that?

Claire Hughes Resolved

Spot on, thanks.